Handling Problems

Have your loved one read each choice out loud and explain why they picked their answer. You can also talk together about what you would do if this really happened.

Exercise 1

Where to go for help?

  • Problem solving
  • Attention
  • Memory
  • Language
What would you do if you smell something burning and see smoke coming from next door, and when you knock on the door, no one answers?

In South Korea, 119 is the number for the fire department and ambulance, and 112 is the number for the police. (In the US and Canada, both are 911; in the UK, 999.)

  1. 1) 119, fire station
  2. 2) 112, police station
  3. 3) Hospital
  4. 4) Civic service office
Show answer
1) 119, fire station. There may be a fire, so you should call the fire station (119 in Korea, or your local emergency number) right away.
Exercise 2

What would you do if your watch stops suddenly?

  • Problem solving
  • Attention
  • Memory
  • Language
A wristwatch with a red strap
  1. 1) Go to a repair shop to fix it.
  2. 2) Take it apart by yourself.
  3. 3) Throw it away and buy a new watch.
  4. 4) Leave it as it is and wear another watch.
Show answer
1) Go to a repair shop to fix it. The battery may have run out or it may be a simple problem, so it is best to have an expert look at it first.
Exercise 3

What is the first thing to do in the restaurant?

  • Problem solving
  • Attention
  • Memory
  • Language
A plate with a fork and knife, a chef's hat and a cocktail glass
  1. 1) Pay for food.
  2. 2) Order food.
  3. 3) Select food from the menu.
  4. 4) Eat food.
Show answer
3) Select food from the menu. Next you order (2), eat (4), and pay (1).
Exercise 4

Which of the following is not needed when you go out?

  • Problem solving
  • Attention
  • Memory
  • Language
An older man wearing a hat and coat
  1. 1) Check the weather report and wear proper clothing.
  2. 2) Search for suitable transportation.
  3. 3) Decide what time to go out.
  4. 4) Decide the place to return to.
Show answer
4) Decide the place to return to. You come back home after going out, so there is no need to decide this separately.
Exercise 5

What would you do if your neck hurts after an abrupt stop of the bus?

  • Problem solving
  • Attention
  • Memory
  • Language
A hand holding a bus strap and a bus braking suddenly
  1. 1) Just bear with it.
  2. 2) Ask the driver to take proper action.
  3. 3) See a doctor after a few days.
  4. 4) Ask the driver to go to the police station.
Show answer
2) Ask the driver to take proper action. You need to report the injury on the spot so you can get proper treatment and compensation.
Exercise 6

You have purchased an electronic product. Taking a closer look at it at home, what would you do if you find out that the product appears not to be new?

  • Problem solving
  • Attention
  • Memory
  • Language
A washing machine and a vacuum cleaner
  1. 1) Just use it.
  2. 2) Call the customer service center and complain.
  3. 3) Call the customer service center and ask for an exchange for a new product.
  4. 4) Call the consumer protection center for consultation.
Show answer
3) Call the customer service center and ask for an exchange for a new product. First ask for an exchange, and if that doesn’t solve it, you can get advice from a consumer protection center (4).
Exercise 7

What if you find a kid crying on the road?

  • Problem solving
  • Attention
  • Memory
  • Language
A girl wearing a backpack, crying
  1. 1) Take the kid to a police station.
  2. 2) Take the kid to your house.
  3. 3) Ask for the phone number of his/her parents or guardians and make the call.
  4. 4) Ignore and just go.
Show answer
1) Take the kid to a police station, or 3) ask for the phone number of his/her parents or guardians and make the call. You should not take the kid to a stranger’s home or just walk past.